Mitel MiVoice Business
End User – All handsets, Voicemail & PC Applications; MiCollab Client, Mobile Client,
Operator Consoles. Audio Web Video Conferencing AWV.
Administration – MiVB & MiCollab Server-Manger System Administration.
MiCC Call Centre – Agent handset, Micollab Client & Ignite (Client and Web Client)
Supervisor & Administrator – CCC, Real-time & Ignite Client
Administration – MiCC & YSE Call Centre Management – CCC Real-Time, CCM Reporting & YSE Administration.
MiVoice Office
End User – All handsets, Voicemail & PC Applications; Phone Manager & Operator Console.
Swyx
End User – All handsets, Voicemail & PC Applications; SwyxIt.
Administration – SwyxWare Administration Tool.
Ilogixx myContactCenter – Agent & Supervisor
Avaya IP Office
End User – All handsets, Voicemail & PC Applications; One-X Portal,
Operator Console & Soft Phone.
Administration – Manager Administration Tool & Voicemail Pro Administration.
Call Center ACD – Agent/Supervisor CCR & IPOCC Call Centre Management – Real-Time & Reporting.
Gamma Horizon
End User – All handsets, Voicemail & PC Applications.
Administration – Basic System Administration.
3CX
End User – All handsets, Voicemail & PC Applications.
Administration – Basic System Administration
Panasonic NS 700
End User – All handsets, Voicemail & PC Applications; CA/CA Pro & Operator Console.
Administration – Basic System Administration